Cancellation Policy
Cancellation Policy
At INDIANJEWELRYISH, we strive to ensure that your shopping experience is smooth and hassle-free. However, we understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy below for all the details regarding order cancellations.
1. Order Cancellation Timeframe
We accept cancellations within 24 hours of placing an order. If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we are unable to cancel the order.
2. How to Cancel Your Order
To request a cancellation, please follow these steps:
- Contact Us Immediately: Send an email to "BNSLGSH@GMAIL.COM" or reach out via our contact form within 24 hours of placing your order.
- Provide Order Details: Include your order number, full name, and reason for cancellation in the email or contact form.
- Cancellation Confirmation: Once your cancellation request is reviewed, we will notify you of the cancellation status. If your cancellation is successful, we will proceed with the cancellation and refund (if applicable).
3. Cancellation After Processing or Shipping
If your order has already been processed or shipped, we are unable to cancel it. In this case, you may follow our Return Policy once you receive the product, and initiate a return or exchange within 14 days of delivery.
4. Refunds for Canceled Orders
- If your order is canceled before it is processed or shipped, you will receive a full refund to the original payment method used for the purchase.
- Refunds are typically processed within 3-5 business days after the cancellation is confirmed. However, please note that depending on your payment provider, it may take additional time for the refund to reflect in your account.
5. Non-Cancellable Items
Certain products may not be eligible for cancellation due to their nature. These include, but are not limited to:
- Customized or personalized items
- Perishable goods
- Gift cards or vouchers
- Products marked as final sale
If you are unsure whether your product is eligible for cancellation, please contact our customer service team for clarification.
6. How to Reach Us
If you wish to cancel your order, or if you have any further questions regarding our cancellation policy, please feel free to contact us:
- Email: BNSLGSH@GMSIL.COM
- Phone: +91 9799279134
7. Policy Updates
INDIANJEWELRYISH reserves the right to modify or update this cancellation policy at any time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.
Conclusion
We value your business and understand that cancellations may be necessary. While we aim to process cancellations promptly, please note that once an order has been shipped or processed, it may no longer be eligible for cancellation. We encourage you to review your order carefully before confirming your purchase.
Thank you for choosing INDIANJEWELRYISH. Should you need assistance or have any questions about our cancellation policy, our customer service team is always available to help.
This page provides clear and detailed information regarding the cancellation process, making it easy for customers to understand their options. Let me know if you'd like to adjust anything further!